From this episode, you'll learn from Mat from HelpScout how to hire right people for your team and what customer service metrics are the most important.

#20. Mat Patterson/HelpScout: How to Build Your First Customer Support Team

Business Sidekick, brought to you by LiveChat (https://www.livechatinc.com), is dedicated to all entrepreneurs and marketers who want to grow their online businesses and learn about eCommerce. ﻿⁠⁠⁠I cover a wide range of topics﻿⁠⁠⁠, including sales, conversion optimization, efficient problem solving, new technologies and marketing strategies. In each episode, ﻿⁠⁠⁠we interview an expert﻿⁠⁠⁠ from a different business field and share their experience with you.

Share #20. Mat Patterson/HelpScout: How to Build Your First Customer Support Team

Sign up to save your podcasts

#20. Mat Patterson/HelpScout: How to Build Your First Customer Support Team

#20. Mat Patterson/HelpScout: How to Build Your First Customer Support Team