Gill Phillips and Florence Wilcock, co-founders of the powerful #fMatExp social movement, talk about the coproduction work they have done together since 2014. To make this manageable in 30 minutes, they choose a small but hugely important area of their #MatNeoQI work, which has so much potential to improve the lives of new families when their baby needs neonatal care. 

We talk here about women and families who all too often fall between maternity and neonatal services, one of the 3 themes of the 'Nobody's patient' project, for which powerful Whose Shoes scenarios and poems were produced to spark crucial conversations for change. These resources have been used incredibly effectively, notably in Liverpool, thanks in particular to mum-leader Helen Calvert and consultant paediatrician, Joanne Minford. 

In the light of the BAPM framework for Family Integrated Care #FICare (Dec 2021), we encourage the 80 NHS trusts that already have these resources to get full value from them, supporting healthcare professionals to make parents the primary carers, caring for their babies in NICU and preparing to go home as a family. We are excited to build on this work further in 2022.

With thanks to the NHS England Experience of Care team for inviting us to share our #MatExp 'Whose Shoes' co-production work at  'Shine A Light on coproduction', Jan 2022. This podcast picks out some highlights from our session.

Lemon light bulbs  🍋💡🍋

• Our Fab NHS campaign page shares best practice from our work 
•  Family Integrated Care - the next #MatExp?  SO much energy to improve how families experience neonatal care
•  Help NHS trusts make the most of the resources they already have!
•  Stronger together  - use creativity, lemons and social media
•  Lived experience voices – clips of people speaking on our podcasts - so powerful to hear from Helen Calvert and Rachel Collum today!
•  Anyone can make change – incredible impacts initiated by Helen!
•  The power of networking to make positive change #HospitalBreastfeeding 
• Flo always learns something new by listening to lived experience voices
•  Fantastic to hear immediate impacts and outcomes coming from listeners
•  Lightbulb moment re security arrangements
•  Case studies ++ ... help us share best practice!
• Taking Whose Shoes online – adapting rather than seeking to replicate - fantastic feedback from participants
•  Think beyond departmental or organisational boundaries to join things up
•  Coproduction involves listening to ALL voices ... and then working TOGETHER Just do it!
•  Come and join us, #MatExp is fun!

Further resources:

See this podcast as a video. Recording of full session (90 mins) can be seen on the NHS Futures website
Dr. Alice Ladur - Whose Shoes in Uganda
Learning from Covid-19 – our report from our 6-part Virtual Whose Shoes series
The Hospital Infant Feeding Network (HIFN)

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Connect with me - Gill Phillips - on LinkedIn, especially if you are interested in our brand new #CYPWhoseShoes resources or our well-established #MatExp (maternity experience) work.

I tweet (not so much these days!) as @WhoseShoes  and am on Instagram as @WhoseShoesUK and @WildCardWS.

Please recommend 'Wild Card - Whose Shoes' to others who enjoy hearing passionate people talk about their experiences of improving health care.