When a bank or credit union considers where to open a branch, it looks for a good location to connect with customers. The same line of thinking works for digital banking, says Hannes Van Rensburg. chief commercial officer at Clickatell. 

A good location, he says, is in messaging apps.

When a bank or credit union considers where to open a branch, it looks for a good location to connect with customers. The same line of thinking works for digital banking, says Hannes Van Rensburg. chief commercial officer at Clickatell. A good location, he says, is in messaging apps.

20.06 - Chat banking: Meeting customers where they are

The ProSight Banking Strategies Podcast is here to inform you on the top trends, challenges, and opportunities in banking today. Formed from the merger of BAI and RMA, trusted organizations that have been supporting financial services leaders over 100 years, ProSight is a leading non-lobbying connector of people and information with deep expertise in risk, fraud, compliance, and retail and commercial banking. Our purpose is to empower financial services leaders to strengthen and advance our industry through training and insights, as well as tools and resources like this podcast.

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20.06 - Chat banking: Meeting customers where they are

20.06 - Chat banking: Meeting customers where they are