If you’re late on a project, finish it and then listen to this episode. It will teach you how to talk about missing your deadlines.
Tags: Business
Audio Index:
Slow dialog: 1:25
Explanations: 3:23
Fast dialog: 16:22
Oliver: I’ve just had to tell a client that I’m running behind and I won’t make the deadline.
Alena: How did she take it?
Oliver: Not so well, at first. I knew she wouldn’t be happy, so I’ve been in a dilemma for days: Should I tell her now that I’m going to miss the deadline, or wait until the deadline has passed.
Alena: For what it’s worth, I think you did the right thing. It gives her advance notice in case it affects other parts of her project.
Oliver: That’s what I thought, too. I also offered to make up for any inconvenience the delay would cause.
Alena: Did she take you up on it?
Oliver: No, she said that giving me a three-day extension wouldn’t set her back, but if it dragged on for longer than that, it would put her in an awkward spot, and she would let me know.
Alena: I’m glad you came to an understanding. So you’ll have it done by the new deadline, right?
Oliver: Yes, even if I have to do without sleep, food, or bathroom breaks for the next week.
Alena: That’s very dedicated of you, though potentially messy.
Script by Dr. Lucy Tse
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