Mark – Greece, NY – download.com – installer – extra programs come with the program you asked for – want/don’t want | Firefox problem – About-Config – can’t save tabs – had to delete everything in preferences folderSam – car – T&C – Larry – Rochester, NY – Ubuntu – when plug speaker into back of Mac, no soundEd – Rochester, NY – Samsung Galaxy phone – can hear YouTube, etc., but WebMD – can’t hear sound