<p>Prediction Week continues. Today it’s all about conversational commerce — a customer-led, AI-driven experience that creates better sales engagement. It’s the future of commerce, and you can learn about it here.</p>

Prediction Week continues. Today it’s all about conversational commerce — a customer-led, AI-driven experience that creates better sales engagement. It’s the future of commerce, and you can learn about it here.

2021 Predictions: The Revolutionary Future of e-Commerce

Welcome to The Copernican Shift (formerly, the CXM-Experience), the podcast that challenges you to change your perspectives about marketing, advertising, and digital channels. 

Join Sprinklr CXO Grad Conn and his guests for tips, insights, and strategies aimed at helping you embrace the new marketing world where customers are connected and empowered like never before — it’s a Copernican shift that puts your customer in the center of the marketing universe. The podcast is occasionally irreverent, possibly contrarian, but always entertaining and informative. 

The Copernican Shift. Mapping perception to reality since 1543.

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Marketing

Welcome to The Copernican Shift (formerly, the CXM-Experience), the podcast that challenges you to change your perspectives about marketing, advertising, and digital channels. Join Sprinklr CXO Grad Conn and his guests for tips, insights, and strategies aimed at helping you embrace the new marketing world where customers are connected and empowered like never before — it’s a Copernican shift that puts your customer in the center of the marketing universe. The podcast is occasionally irreverent, possibly contrarian, but always entertaining and informative. The Copernican Shift. Mapping perception to reality since 1543.

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2021 Predictions: The Revolutionary Future of e-Commerce

2021 Predictions: The Revolutionary Future of e-Commerce