Why does trust matter in our relations with automated systems and technologies? What are the risks of not attending to it? And what do we stand to gain by putting it at the centre of our research and practice? Questions of trust seem to be at the core of concerns about the design, application and our lives with automated decision-making. Engineers and technology designers seek to create automated technologies that are inherently trustworthy. Governments need people to trust automation to enable policy. Business consultancy firms and tech companies have set up Trust Centres, administer surveys to monitor public trust and advise on how to gain the trust of consumers and other organisations. Humanitarian organisations put trust at the core of their work.  But do people trust ADM systems and technologies? Is there really a new trust deficit related to increased automation? Who can we trust? What does trustworthiness mean in an automating society? And are the right investments being made to support us on a journey towards a society characterised by trust?  This panel, led and hosted by Professor Sarah Pink who leads the ADM+S Trust in ADM project, brings together experts to discuss why trust matters.  

Speakers: 

Professor Kath Albury, Swinburne University of Technology 

Professor Nicole Gillespie, University of Queensland 

Lizzie O’Shea, Digital Rights Watch 

Professor Sarah Pink, Monash University (Host) 

Dr Emma Quilty, Monash University Amanda Robinson, Humanitech