Welcome to Silk Logic's Travel Daily Podcast for November third, twenty twenty-five! I’m your host, and today—travel innovation is moving faster than ever, from AI-powered guest experiences to major overhauls in how we move between cities. In today’s episode, we’ll discover how hotels are harnessing chatbots to double their dining revenue, the big shakeup coming to European rail travel, and how mobile tech is transforming public transit access for millions. If you want a front-row seat to travel’s digital future, you’re in the right place!
Let’s dive in with our first story—AI in hospitality is no longer the future, it’s the present.
Hotels are now using artificial intelligence for personalized guest communication, and it’s delivering impressive results. Take the Queen at Chester Hotel in England. They deployed “Amanda,” an AI-powered virtual assistant via WhatsApp, after traditional email upselling for their restaurant just wasn’t working. Guests began receiving timely, friendly mes