Welcome to the latest in our special series of Resoundingly Human podcasts highlighting the finalist teams for the 2025 Franz Edelman Award, the Nobel Prize of Analytics, which will be awarded at the upcoming 2025 INFORMS Analytics+ Conference in Indianapolis this April.

These finalist projects represent teams from around the world who have leveraged advanced analytics to transform their organizations, address their most significant challenges, and better serve their customers and communities. Today I’m joined by members of the team representing WM to discuss their finalist project in the leadup to the Franz Edelman competition.