On the latest episode of the J.D. Power Insurance Intelligence Podcast, the team discusses insurance implications from the California fires and takes a look at the year ahead to discuss what they expect to see for the industry in 2025.

This episode covers these topics and more:

-- Shopping and switching trends

-- Digital channels for claims

-- The role of the Agent and training opportunities

-- Upcoming events including the AI + Insurance event (register here: https://hub.jdpower.com/ai-insurance)

Hosted by:

Michael Vermillion, VP and General Manager, Insurance Intelligence

Featuring:

Stephen Crewdson, CPCU, Senior Director, Insurance Intelligence

Mark Garrett, Director, Insurance Intelligence

Craig Martin, Executive Managing Director, Insurance Intelligence