We're sitting down with our 2025 Stellar Service Award Winner, Kielea Loggins of United Community. Kielea is known for going above and beyond—helping customers through challenges, celebrating their milestones, and building relationships that last. She shares her approach to customer service, how she stays positive even in stressful moments, and why creating genuine connections is the key to long-term success.

Whether you lead a team, serve customers every day, or just want to up your service game, Kielea’s insights will inspire you to see customer service in a whole new way.