Generative AI has leapt from clever chatbots to self-directed digital coworkers, but most organisations still treat it as a plug-in for their existing processes. This session maps the journey from rule-based bots to AI-enabled workflows, then shows why 2025 belongs to true agents: systems that perceive, plan, and act with minimal hand-holding.

Ref: https://www.youtube.com/watch?v=zaQOlw0-jQ4