Now try to claim a payout.

Text version: https://pivot-to-ai.com/2025/05/12/lloyds-offers-corporate-insurance-against-ai-chatbot-errors-now-try-to-get-a-payout/

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Sources:

Airline held liable for its chatbot giving passenger bad advice - what this means for travellers https://www.bbc.co.uk/travel/article/20240222-air-canada-chatbot-misinformation-what-travellers-should-know

DPD error caused chatbot to swear at customer https://www.bbc.co.uk/news/technology-68025677

Insurers launch cover for losses caused by AI chatbot errors https://archive.is/BrLso#selection-1584.0-1584.1

Armilla Launches Affirmative AI Liability Insurance with Lloyd's Underwriter, Chaucer https://www.newswire.ca/news-releases/armilla-launches-affirmative-ai-liability-insurance-with-lloyd-s-underwriter-chaucer-825968681.html

Previously on Pivot to AI:

FTC takes on another swathe of AI scams https://pivot-to-ai.com/2024/09/29/ftc-takes-on-another-swathe-of-ai-scams/