the customers? not so convinced

https://pivot-to-ai.com/2026/03/24/walmart-dumps-openai-at-the-checkout/ - blog post

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Sources:

• Buy it in ChatGPT: Instant Checkout and the Agentic Commerce Protocol https://openai.com/index/buy-it-in-chatgpt/
• Walmart Partners with OpenAI to Create AI-First Shopping Experiences https://corporate.walmart.com/news/2025/10/14/walmart-partners-with-openai-to-create-ai-first-shopping-experiences
• Why Walmart and OpenAI Are Shaking Up Their Agentic Shopping Deal https://www.wired.com/story/ai-lab-walmart-openai-shaking-up-agentic-shopping-deal/
• OpenAI Scales Back Shopping Plans for ChatGPT https://www.theinformation.com/articles/openai-scales-back-shopping-plans-chatgpt
• OpenAI's Shopping Ambitions Hit Messy Data Reality https://www.theinformation.com/articles/openais-shopping-ambitions-hit-messy-data-reality

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