In this episode of the UnPodcast, we're continuing our "Live from the front room series." We talk about popular emojis; how Facebook is really making messages better, but for real this time, they promise; how Google is helping to turn customers into advocates; Airlines pushing the creepiness envelope by using your personal information; and William Shatner being incredibly reasonable. All this, and maybe a made-up word, maybe a question... Whatever. It's our show. We do what we want.