The Customer Experience Podcast

205. Methods to Manage the Inbox Madness w/ Melissa Gratias


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There are 300 unopened emails in your inbox as of this morning and mentally, you’re starting to shut down.  
Sound familiar?  
The psychology behind the overwhelm of email overload focuses on productivity as a skill, not a personality trait. Today’s guest boils things down to this: unopened emails are unmade decisions.  
The solution is easier than it may seem and based entirely on how you work and thrive.  
Hear our conversation with Melissa Gratias, Owner and Principal of Progress Not Perfection:
How to prioritize progress above perfection
How to discern the difference between effective and efficient
Why your inbox is a train station platform
What tricks can help you achieve a sustainably organized workday 
Which underlying problems keep people from achieving success  


More information about Melissa Gratias and today’s topics:
LinkedIn Profile: https://www.linkedin.com/in/melissagratias 
Company Website: https://melissagratias.com
Other Relevant Links: 4 Ways to Estimate How Long a Task Will Take; JenDangelo.com  


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