Business Infrastructure - Curing Back Office Blues

206: The Top 12 | The Toyota Way for Achieving Operational Excellence with Dr. Jeffrey K. Liker


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Dr. Jeffrey K. Liker spent over 20 years studying the Toyota Way – the management system behind the world’s leading auto manufacturer. He’s since written several world-renowned books summarizing his research and explaining the Lean framework for waste reduction, operational excellence, and continuous improvement.

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Those books have collectively sold well over 1M copies and are considered a gold standard in teaching lean operation and management principles in many academic circles around the world. As many organizations continue grappling with the best way to operate post-pandemic, it’s no surprise that this episode is one of our most downloaded.

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This is less of an interview and more of a masterclass as Dr. Liker graciously spends time to not only share what The Toyota Way is but also the story of how became of the global authorities on this concept.

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In this episode, you’ll learn the 14 management principles of The Toyota Way, discover how to use perfection as a direction toward breakthrough results and not an end goal, and gain a better understanding of what operational excellence means and looks like. If you’re serious about operating efficiently and effectively and embracing process improvement as a part of your organization’s culture, then you don’t want to miss these pearls of wisdom!

 

📝 Resources & Show Notes: https://www.eqbsystems.com/podcast/206-the-top-12-the-toyota-way-for-achieving-operational-excellence-with-dr-jeffrey-k-liker

❓ Got questions? Send them to me on Twitter or LinkedIn.

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Business Infrastructure - Curing Back Office BluesBy Alicia Butler Pierre

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