Sign up to save your podcasts
Or
Share 208: Insights on Customer Centricity and Key Performance Indicators with Michelle MacCarthy
Share to email
Share to Facebook
Share to X
Share to email
Share to Facebook
Share to X
Or
208: Insights on Customer Centricity and Key Performance Indicators with Michelle MacCarthy
Send us a text
Michelle MacCarthy is Global Vice President of Customer Experience at Unit4. In her role, Michelle leads a talented team of professionals, is responsible for ensuring the maximum adoption of and customer satisfaction with Unit4’s offerings and is accountable for leading the transformation of Unit4’s customer experience strategy that enables the customer success evolution.
Michelle earned her B.S in Marketing from Miami University in Ohio, and her Executive MBA in Global Management from Fordham University in New York.
Questions
View all episodes
By Yanique Grant, Customer Experience Strategist, Entrepreneur
5
3232 ratings
Send us a text
Michelle MacCarthy is Global Vice President of Customer Experience at Unit4. In her role, Michelle leads a talented team of professionals, is responsible for ensuring the maximum adoption of and customer satisfaction with Unit4’s offerings and is accountable for leading the transformation of Unit4’s customer experience strategy that enables the customer success evolution.
Michelle earned her B.S in Marketing from Miami University in Ohio, and her Executive MBA in Global Management from Fordham University in New York.
Questions