This week on The Alden Report, I’m joined by award-winning entrepreneur, author, and customer experience speaker Brittany Hodak. Brittany has delivered keynotes across the globe to organizations including American Express and the United Nations. She has worked with some of the world’s biggest brands and entertainers, including Walmart, Disney, Katy Perry, and Dolly Parton. She founded and scaled an entertainment startup to eight figures before exiting, and she is the former Chief Experience O...