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21: Derrick Niederklein - Building Good Work Cultures in Public Service
In this episode, we're joined by Derrick Niederklein, Deputy Director at MIPS (Multi-County Information and Programming Services) in Lincoln, Nebraska to talk about Nebraskan assessment practices, building good teams and work cultures, as well as new trends in the assessment field:
We cover:
Introduction to Assessment Matters podcast 00:00
Derrick’s background 00:35
Derrick’s experience in assessment, management, and team-building
Assessment practices and ratio study standards Nebraska 2:56
Nebraska being a market value and full disclosure state
What is COD (Coefficient of Dispersion)?
What is PRD (Price Related Differential)?
Approaches to assessing agricultural land
How has the industry changed in the past 20 years? 5:42
The widespread adoption of technology by assessors
The availability of technology to the general public
Public trust in the era of wild market swings
Building good teams and work cultures 7:25
What does a good culture look like?
What does a bad culture look like?
Broader meaning crisis — how to get people to feel purpose?
Bridging generation gaps between industry veterans vs newcomers
Handling conflict 15:12
Patience and understanding
Identifying deeper problems and grievances
Avoiding overlaps in duty
How egos mess up work cultures
The future of the assessment industry in the next two decades 19:34
“Hard” skills: Technological advancement
“Soft skills” — the human element of explaining valuations to taxpayers
Advice for industry newcomers 20:30
Investing in yourself
Delivering and receiving constructive feedback 21:45
How to reach Derrick 22:48
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By Will JarvisIn this episode, we're joined by Derrick Niederklein, Deputy Director at MIPS (Multi-County Information and Programming Services) in Lincoln, Nebraska to talk about Nebraskan assessment practices, building good teams and work cultures, as well as new trends in the assessment field:
We cover:
Introduction to Assessment Matters podcast 00:00
Derrick’s background 00:35
Derrick’s experience in assessment, management, and team-building
Assessment practices and ratio study standards Nebraska 2:56
Nebraska being a market value and full disclosure state
What is COD (Coefficient of Dispersion)?
What is PRD (Price Related Differential)?
Approaches to assessing agricultural land
How has the industry changed in the past 20 years? 5:42
The widespread adoption of technology by assessors
The availability of technology to the general public
Public trust in the era of wild market swings
Building good teams and work cultures 7:25
What does a good culture look like?
What does a bad culture look like?
Broader meaning crisis — how to get people to feel purpose?
Bridging generation gaps between industry veterans vs newcomers
Handling conflict 15:12
Patience and understanding
Identifying deeper problems and grievances
Avoiding overlaps in duty
How egos mess up work cultures
The future of the assessment industry in the next two decades 19:34
“Hard” skills: Technological advancement
“Soft skills” — the human element of explaining valuations to taxpayers
Advice for industry newcomers 20:30
Investing in yourself
Delivering and receiving constructive feedback 21:45
How to reach Derrick 22:48