Setting expectations and ensuring those expectations are being followed through with is crucial to running a successful child care center. Our guest, Mandy Doy, COO at Daycare Team, joined us today about how she sets expectations for her 12 schools and 200+ teachers.

Mandy talks about setting goals, communicating consistent reminders in order to help her staff achieve those goals and letting them know ‘what is in it for them.’ Not only is it important to set clear expectations and encourage follow through, but it is also important to give grace and allow them to understand why sometimes goals are not met.

Listen to all that and more in today’s podcast!