Never ask the "why" question to avoid that your partner feels urged to justify himself. Never say "no", and, for heaven's sake, do not try to smart your client out. Today, we challenge these basic rules for customer communication and discuss, why it might be uncomfortable but necessary to break them.

Credopard - We do this for you!

www.credopard-solutions.de

Also on Apple Podcast:

https://podcasts.apple.com/de/podcast/credopard-cast-der-podcast-f%C3%BCr-unternehmer-und-f%C3%BChrungskr%C3%A4fte/id1552865889