Here in Episode 22, I speak with Al Gerrie, the founder and CEO of ZigZag Global – a SaaS solution to help eCommerce retailers manage returns domestically and globally.

ZigZag was acquired by Global Blue in March 2021.

Al explains:

- The compelling solution ZigZag offer

- How they started by crowdfunding the idea, prior to having an MVP built

- The unexpected benefits of crowdfunding and the type of businesses crowdfunding is right for

- How they developed the software and took the product to market

- The game-changing moment for them, and how the product stood up to the test

- Why they took a conscious decision to grow and scale fast

- Why it was the plan to build a global business from day one

- How they forged relationships with suppliers and customers internationally

- What winning awards led to

- How their circular economy and green credentials helped attract VCs in their Series A funding round

- How the sale to Global Blue came about

- The revenue synergy opportunities the deal brings

His best advice is simple: Do it!

Enjoy!