This week on N2M I have Dr. Chip R. Bell. Chip is a world-renowned authority on customer loyalty and innovative service. Global Gurus ranked him in 2018 the #2 keynote speaker in the world on customer service; #1 in North America. He also is the author of numerous national and international best-selling books including Managers as Mentors. Chip and I discuss the importance of having mentors, what mentoring really is, and why there is no mentoring personality archetype. You can find out more about Dr. Bell at https://www.chipbell.com/