There was a time when all the transactions of companies and their buyers were episodic.

That time is past.

With the proliferation of so many digital touchpoints, you no longer have to wait in line to speak to someone from a company.

You can get instantaneous feedback from social media, WhatsApp, etc. It’s a challenge for companies to rise to that expected level of service.

How can you do it? Listen in to hear Paddy Srinivasan, SVP Products and General Manager at LogMeIn, tell you.

Also, be sure to check out CXNext, an upcoming event demystifying AI and machine learning.