In this episode of Mediator Musings Mediation Institute Director of Applied Learning, Ken Speakman chats with Venia Dimos, a dispute resolution specialist. From a background as a lawyer Venita has built her conflict inteligence to the level that she is a sought after speaker, working with Mediation Institute to develop a unique conflict coaching program and writing several books. Listen to find out more about Venita and her approach.

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