If You Denton Know... Now You Know!

#22 - Pat Smith


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If You Denton Know Pat Smith, now you do.

Pat Smith is the founder and CEO of Serve Denton, a nonprofit hub that houses 25 partner organizations under one roof and was built entirely without government funding. A Denton native, retired Air Force colonel, and son of two of Denton's most beloved small business owners, Pat brings decades of leadership experience to a mission rooted in his hometown. His story is a window into how one community came together to create something rare in the nonprofit world.

In this episode, listeners will hear how Serve Denton went from a vacant church sanctuary to a 10 million dollar campus, why Pat partnered with Toyota to bring world class operations to a nonprofit, and how a difficult Pentagon assignment shaped his approach to servant leadership. It is a conversation about hope, hometown roots, and what it looks like when private investment, faith, and good leadership build something that lasts.

Guest Bio

Pat Smith is the founder and CEO of Serve Denton, the nonprofit center that partners with 25 organizations to better serve people in need across Denton County. A Denton native and retired Air Force colonel, Pat spent 28 years in the military managing large scale construction and housing projects before returning home to launch Serve Denton in 2012. He is the son of Jim Smith of the legendary Jim's Diner and Rose Smith of Rose Costumes.

Key Topics Covered

  • Growing up in Denton and the legacy of Jim's Diner and Rose Costumes
  • Pat's 28 year Air Force career, from the Academy to the Pentagon
  • The leadership lessons that shaped his philosophy of servant leadership
  • How losing his father became the catalyst for Serve Denton
  • Turning a vacant church sanctuary into a 10 million dollar nonprofit hub
  • Partnering with Toyota to bring the Toyota Production System to nonprofits
  • Why Serve Denton operates without government funding
  • Expanding the model to other Texas cities and beyond

Timestamps

00:00 — Guest introduction 

01:00 — The original 1976 vision for a human services center 

01:45 — Jim's Diner, Rose Costumes, and growing up in Denton 

04:35 — From the Air Force Academy to building air bases overseas 

07:03 — The Pentagon assignment that defined his leadership philosophy 

12:07 — Losing his dad and finding a new calling 

15:34 — Launching Serve Denton with Tommy Nelson's blessing 

17:21 — Buying the building and the new market tax credit breakthrough 

19:38 — Bringing Toyota Production System to the nonprofit world 

22:30 — The mission, the model, and staying in their lane 

30:24 — Teaching servant leadership to the next generation 

37:05 — Denton favorites and upcoming events

Denton Highlights

  • Jim's Diner on Fry Street
  • Rose Costumes
  • Metzler's Barbecue
  • Dan's Silverleaf
  • Fine Arts Theater
  • Cartwright's Ranch House

Guest Links and Resources

  • Serve Denton website: servedenton.org
  • Email: [email protected]
  • Upcoming event: Dragon Boat Races on Lake Lewisville, June 27
  • Upcoming event: Christmas concert with David Pierce at the Fine Arts Theater, December 21
...more
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If You Denton Know... Now You Know!By Brad Andrus