The Design Imposter

#22: Saying No to a Client: Setting Boundaries in Creative Work

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This invaluable episode focuses on the importance of learning to say 'no' to maintain work-life balance, avoid overcommitting, and ensure high quality output.

Key topics cover setting boundaries, mental health impacts, client fit evaluation, alternatives like referrals, family prioritization, transition costs of switching tasks, and getting comfortable declining requests.

Takeaways emphasize that saying 'no' means saying 'yes' to something more important, improves effectiveness via focus, and prevents burnout. Action items target analyzing reasons behind 'no,' tracking reactions after declining, researching target communities, and aiming for value over originality.

Action Items
  • Analyze reasons behind declining requests and commitments over the next month
  • Track reactions after saying no to events, projects, or asks to evaluate impacts
  • Research target client communities more deeply to understand values and assumptions
  • Aim to produce quality work over quantity by saying no when overloaded
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    The Design ImposterBy Monique Jenkins & Jessica Valis