<a target="_blank" href="https://www.buzzsprout.com/twilio/text_messages/2410033/open_sms">Send us a text</a><a href='https://www.linkedin.com/in/stevejcockram/'>Steve Cockram</a> is an inspirational communicator, serial entrepreneur, confidant to elite leaders around the world and co-creator of the <a href='https://www.giantos.com/toolkit'>world's premier “Leadership Toolkit”.</a> He has co-authored <a href='https://www.amazon.com/100X-Leader-Become-Someone-Following/dp/1119519446/ref=tmm_hrd_swatch_0?_encoding=UTF8&qid=&sr='> The 100X Leader</a>, <a href='https://www.amazon.com/Voices-Communicate-Effectively-Everyone-Lead/dp/1119111099'> 5 Voices</a> and <a href='https://www.amazon.com/Gears-Present-Productive-There-Enough/dp/1119111153'> </a>

Send us a textSteve Cockram is an inspirational communicator, serial entrepreneur, confidant to elite leaders around the world and co-creator of the world's premier “Leadership Toolkit”. He has co-authored The 100X Leader, 5 Voices and

<a href="https://www.buzzsprout.com/twilio/text_messages/2410033/open_sms" rel="noopener noreferrer">Send us a text</a><a href="https://www.linkedin.com/in/stevejcockram/" rel="noopener noreferrer">Steve Cockram</a> is an inspirational communicator, serial entrepreneur, confidant to elite leaders around the world and co-creator of the <a href="https://www.giantos.com/toolkit" rel="noopener noreferrer">world's premier “Leadership Toolkit”.</a> He has co-authored <a href="https://www.amazon.com/100X-Leader-Become-Someone-Following/dp/1119519446/ref=tmm_hrd_swatch_0?_encoding=UTF8&amp;qid=&amp;sr=" rel="noopener noreferrer"> The 100X Leader</a>, <a href="https://www.amazon.com/Voices-Communicate-Effectively-Everyone-Lead/dp/1119111099" rel="noopener noreferrer"> 5 Voices</a> and <a href="https://www.amazon.com/Gears-Present-Productive-There-Enough/dp/1119111153" rel="noopener noreferrer"> </a>

228: Decoding the 5 C’s of Effective Communication: Insights from a Relational Intelligence Expert with Steve Cockram

Join host Yanique Grant as she takes you on a journey with global entrepreneurs and subject matter experts that can help you to navigate your customer experience. Learn what customers really want and how businesses can understand the psychology of each customer or business that they engage with. We will be looking at technology, leadership, customer service charters and strategies, training and development, complaint management, service recovery and so much more!

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Join host Yanique Grant as she takes you on a journey with global entrepreneurs and subject matter experts that can help you to navigate your customer experience. Learn what customers really want and how businesses can understand the psychology of each customer or business that they engage with. We will be looking at technology, leadership, customer service charters and strategies, training and development, complaint management, service recovery and so much more!

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228: Decoding the 5 C’s of Effective Communication: Insights from a Relational Intelligence Expert with Steve Cockram

228: Decoding the 5 C’s of Effective Communication: Insights from a Relational Intelligence Expert with Steve Cockram