On this week's Firefighter Craftsmanship podcast we’re going to talk about communication and how to build better teams and feel more connected. "Feeling Heard" is a concept all of us have experienced both in a positive sense and a negative one.

In this episode we cover:

• What are the entities involved in feeling heard?
• Why is feeling heard such a big deal and how does it tie into employee retention?
• The research that supports it and how it impacts overall success and increases organizational culture

We hear you!