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23- Form Over Function: Want Over Need?
Living Well with Technology. In this episode of the Human Pulse Podcast, Fabrice Neuman and Anne Trager discuss the ongoing tension between form and function in technology, particularly in the context of recent smartphone releases and generative AI tools. They explore how cognitive biases, such as the novelty bias, influence consumer behavior and decision-making in tech adoption, and discuss the psychology behind our attraction to shiny new objects. The conversation also delves into why most but not all AI chatbots are increasingly providing false information. The conversation delves into cognitive biases, feature fatigue, and the challenge of balancing visual design with practical functionality in our tech-driven world.
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Recording Date: Sept. 21st, 2025
Hosts: Fabrice Neuman – Tech Consultant for Small Businesses & Anne Trager – Human Potential & Executive Performance Coach
⸻
Connect with us
Fabrice Neuman
Connect with Fabrice on LinkedIn: https://www.linkedin.com/in/fabriceneuman/
Connect with Fabrice on Bluesky: https://bsky.app/profile/fabriceneuman.fr
Find out more: https://www.pro-fusion-conseils.fr
Anne Trager
Connect with Anne on LinkedIn: https://www.linkedin.com/in/annetrager/
Connect with Anne on Bluesky: https://bsky.app/profile/annetrager.com
Find out more: https://www.potentializer-academy.com
Book a call: https://calendly.com/potentializer-academy/lets-talk
We would also appreciate a rating and review in Apple Podcasts and Spotify. Thanks for sharing.
⸻
Resources & Links
- Open AI: How People Are Using ChatGPT | https://openai.com/index/how-people-are-using-chatgpt/
- NewsGuard: AI False Information Rate Nearly Doubles in One Year |
https://www.newsguardtech.com/ai-monitor/august-2025-ai-false-claim-monitor/
- Forbes: Why 95% Of AI Pilots Fail, And What Business Leaders Should Do Instead | https://www.forbes.com/sites/andreahill/2025/08/21/why-95-of-ai-pilots-fail-and-what-business-leaders-should-do-instead/
- Tech Connect Europe: A WITI Networking Hour with Anne Trager and Fabrice Neuman | https://witi.com/networks/france/events/5809/Tech-Connect-Europe:-A-WITI-Networking-Hour/
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Chapters
(00:00) Introduction
(00:32) Apple's Form Over Function Problem
(03:00) The Novelty Bias in Tech
(04:33) When Shiny Becomes Problematic
(06:48) AI as the New Shiny Object
(07:40) The Truth Crisis in AI
(12:43) Finding Better AI Tools
(15:11) The Failure of AI in businesses
(18:35) Want vs. Need in Technology
(23:12) The Psychology of Design and Trust
(25:41) Conclusion
Hosted on Acast. See acast.com/privacy for more information.
View all episodes
By Anne Trager & Fabrice NeumanLiving Well with Technology. In this episode of the Human Pulse Podcast, Fabrice Neuman and Anne Trager discuss the ongoing tension between form and function in technology, particularly in the context of recent smartphone releases and generative AI tools. They explore how cognitive biases, such as the novelty bias, influence consumer behavior and decision-making in tech adoption, and discuss the psychology behind our attraction to shiny new objects. The conversation also delves into why most but not all AI chatbots are increasingly providing false information. The conversation delves into cognitive biases, feature fatigue, and the challenge of balancing visual design with practical functionality in our tech-driven world.
⸻
Recording Date: Sept. 21st, 2025
Hosts: Fabrice Neuman – Tech Consultant for Small Businesses & Anne Trager – Human Potential & Executive Performance Coach
⸻
Connect with us
Fabrice Neuman
Connect with Fabrice on LinkedIn: https://www.linkedin.com/in/fabriceneuman/
Connect with Fabrice on Bluesky: https://bsky.app/profile/fabriceneuman.fr
Find out more: https://www.pro-fusion-conseils.fr
Anne Trager
Connect with Anne on LinkedIn: https://www.linkedin.com/in/annetrager/
Connect with Anne on Bluesky: https://bsky.app/profile/annetrager.com
Find out more: https://www.potentializer-academy.com
Book a call: https://calendly.com/potentializer-academy/lets-talk
We would also appreciate a rating and review in Apple Podcasts and Spotify. Thanks for sharing.
⸻
Resources & Links
- Open AI: How People Are Using ChatGPT | https://openai.com/index/how-people-are-using-chatgpt/
- NewsGuard: AI False Information Rate Nearly Doubles in One Year |
https://www.newsguardtech.com/ai-monitor/august-2025-ai-false-claim-monitor/
- Forbes: Why 95% Of AI Pilots Fail, And What Business Leaders Should Do Instead | https://www.forbes.com/sites/andreahill/2025/08/21/why-95-of-ai-pilots-fail-and-what-business-leaders-should-do-instead/
- Tech Connect Europe: A WITI Networking Hour with Anne Trager and Fabrice Neuman | https://witi.com/networks/france/events/5809/Tech-Connect-Europe:-A-WITI-Networking-Hour/
⸻
Chapters
(00:00) Introduction
(00:32) Apple's Form Over Function Problem
(03:00) The Novelty Bias in Tech
(04:33) When Shiny Becomes Problematic
(06:48) AI as the New Shiny Object
(07:40) The Truth Crisis in AI
(12:43) Finding Better AI Tools
(15:11) The Failure of AI in businesses
(18:35) Want vs. Need in Technology
(23:12) The Psychology of Design and Trust
(25:41) Conclusion
Hosted on Acast. See acast.com/privacy for more information.