Fractured identity occurs when a single user is unintentionally associated with multiple distinct accounts across different systems or within the same system.

This fragmentation can arise in several scenarios, such as customer service interactions, where new user identities are created without linking them to existing ones, or when identity data across different systems is inconsistentor cannot be reconciled.

Lets deep dive into this topic and learn how to create awareness, get started, spot and solve this.

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