On this episode of Driving Insights, we dive deep into the financial metrics that drive success in automotive service departments. Learn how to calculate and interpret crucial figures like Cost of Sales, Effective Labor Rate, and Gross Profit Percentage. We explore practical applications of these metrics, showing you how to use them to make informed decisions, optimize operations, and boost profitability. Whether you're a seasoned manager or new to the role, this episode will sharpen your financial acumen and equip you with the tools to take your department's performance to the next level. Tune in to transform your approach to financial management and drive your service department towards greater efficiency and success.

Episode 23 Homework - ⁠⁠Download