It's 5am. Do you know where your client is?

Our motto: Goal, plan, stick to the plan

how do you balance sticking to the plan with reacting to circumstances?

the 80-20 rule. 80% of your time should be spent taking action on the plan, 20% reacting

This will shift as a client matures

In stage 1/2, the curriculum IS their plan

in growth, their plan is the annual plan

in tinker, their plan is their 90-day sprint

remember the rock climber's rule: 3 points of contact, 1 hand moving (about 80/20)