Middle-market banks may be large businesses in terms of assets and reach, but they lack valuable scale compared to the industry’s biggest players.

Danelle Faust from Accenture Interactive shares a customer-centered strategy that can help middle-market banks compete more effectively despite the size gap.

Middle-market banks may be large businesses in terms of assets and reach, but they lack valuable scale compared to the industry’s biggest players. Danelle Faust from Accenture Interactive shares a customer-centered strategy that can help middle-market banks compete more effectively despite the size gap.

23.01 - Customer focus is key for middle-market banks

The ProSight Banking Strategies Podcast is here to inform you on the top trends, challenges, and opportunities in banking today. Formed from the merger of BAI and RMA, trusted organizations that have been supporting financial services leaders over 100 years, ProSight is a leading non-lobbying connector of people and information with deep expertise in risk, fraud, compliance, and retail and commercial banking. Our purpose is to empower financial services leaders to strengthen and advance our industry through training and insights, as well as tools and resources like this podcast.

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23.01 - Customer focus is key for middle-market banks

23.01 - Customer focus is key for middle-market banks