Banking customers want speed, convenience and ease of use. They also want customized experiences that address their specific needs.

Chris Stanley from Moody’s Analytics joins us to discuss what goes into creating this kind of personalized customer experience as banking goes ever more digital.

Banking customers want speed, convenience and ease of use. They also want customized experiences that address their specific needs. Chris Stanley from Moody’s Analytics joins us to discuss what goes into creating this kind of personalized customer experience as banking goes ever more digital.

23.05 - Taking a digital path to a compelling CX

The ProSight Banking Strategies Podcast is here to inform you on the top trends, challenges, and opportunities in banking today. Formed from the merger of BAI and RMA, trusted organizations that have been supporting financial services leaders over 100 years, ProSight is a leading non-lobbying connector of people and information with deep expertise in risk, fraud, compliance, and retail and commercial banking. Our purpose is to empower financial services leaders to strengthen and advance our industry through training and insights, as well as tools and resources like this podcast.

Share 23.05 - Taking a digital path to a compelling CX

Sign up to save your podcasts

23.05 - Taking a digital path to a compelling CX

23.05 - Taking a digital path to a compelling CX