What happens when artificial intelligence leaves the lab and enters real products?

In this episode of the Silver Creek Insights Podcast, we sit down with Dr. Ross Turner, former academic and founder in the AI space, to unpack how AI actually gets built, deployed, and trusted in business environments.

We explore the real differences between Natural Language Generation and modern LLMs, why AI hallucinations remain a serious challenge, and how teams are thinking about agentic AI and automation beyond the hype. Ross also shares practical insights on applying machine learning in products, the trade-offs leaders face, and how reliability becomes a business problem — not just a technical one.

If you’re building, buying, or leading with AI, this conversation offers clarity where there’s usually noise.

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