<p>The little things count when expressing appreciation to our customers, clients and communities. In this episode, Dr. Bosco shares best practices for how to create a welcoming environment by being responsive to those we serve.</p>

The little things count when expressing appreciation to our customers, clients and communities. In this episode, Dr. Bosco shares best practices for how to create a welcoming environment by being responsive to those we serve.

24-Creating a Welcoming Environment

Boscology 101 is practical advice on the art of authentic leadership as learned and experienced by Pat Bosco, former vice president of student life and dean of students at Kansas State University. Each episode premise provides a framework of how to best improve our interactions at home, school or in the workplace, anyplace you want to make a positive, lasting contribution.

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24-Creating a Welcoming Environment

24-Creating a Welcoming Environment