This week on Biz Tips for BFFs we are digging deep into customer journeys. Yep it’s every step a customer takes and when you stop and think about it, it’s always easier to make it exactly what your customers want.

Might sound complicated but it really is not tough at all. Takes a bit of time, creativity and a desire to jump into your customers shoes.

We covered:

⚡️exactly what is included in a customer journey

⚡️how can you understand the pain points

⚡️what can you do next to get rid of the pain!

And hey when you think about making the customer experience the best it can be, then you build those loyal customers that buy from you again and again!

If you are looking for the Customer Journey Mapping Guide and Template as referred to during Biz Tips for BFFs , Click here and you can purchase it.

https://brilliantlyforward.com/product/biz-tools-customer-journey-mapping-guide-and-template/