In this episode Mike iarossi jumps up on his soapbox to talk about how amazing his haircut is. And to talk about how business owners and service designers can flip the My Problem scenario on its head to delight customers.
In this episode Mike iarossi jumps up on his soapbox to talk about how amazing his haircut is. And to talk about how business owners and service designers can flip the My Problem scenario on its head to delight customers.