Haley Griffin guides nonprofit staff and boards of directors through the always challenging process of strategic planning. A Principal in The Raben Group, a leading DC-based national public affairs and strategic communications firm, Haley brings deep experience in organizational development to each interaction with her nonprofit clients. Luckily for them, she also brings rigor, humor and patience. As Haley explains, she frames the experience with her clients by asking what success looks like to them. That question invariably galvanizes an important conversation. And she expands on Robert Raben's most reliably surprising question about a client's nonprofit competitors. Listen, learn and check out The Raben Group and its podcast, The Beat DC.