In this episode, Chief Safety Officer and host of the show, Jill James, talks with Cassandra, a workers compensation claims consultant. Cassandra’s accidental path to the world of occupational safety began in college. Having trouble choosing a course of study and career, Cassandra eventually found herself working as a receptionist with a printer packaging company. That role soon presented an unexpected opportunity—an interview for the risk management position (she got it) that started her career in safety.  Cassandra and Jill discuss workers comp in some detail, including experience modifiers, how to deal with the sometimes dishonest “11%”, and how different state laws affect working in this field.