On this week's Firefighter Craftsmanship podcast we’re going to continue the discussion about communication and how to build better teams and feel more connected. "Feeling Heard" is a concept all of us have experienced both in a positive sense and a negative one.

In this episode we cover:

• What are the 5 components of feeling heard?
• How do the 5 components interact with the 3 entities (Me, You, We)?
• How we can improve our teams, relationships and organizations as a result of simply "feeling heard"

Again, We hear you!

References in this episode:

Roos, C. A., Postmes, T., & Koudenburg, N. (2023). Feeling heard: Operationalizing a key concept for social relations. PloS One, 18(11), e0292865–e0292865. https://doi.org/10.1371/journal.pone.0292865

Firefighter Craftsmanship Podcast Episode 23: What is the Research Around This Integral Concept?