The D&Igest: Diversity & Inclusion at work

25. Cristina Falcone at UPS on why intentional diversity has been crucial for business innovation and ways others can achieve it


Listen Later

We have to start somewhere to make diversity the norm. And that could mean thinking more intentionally when looking for candidates. If you’re not intentional, it’ll take that much longer.

This is one of the take away messages from our chat with Cristina Falcone, VP at UPS. Cristina started with UPS in Canada 22 years ago in communications and marketing before progressing to her Belgium-based VP role today. Her parents emigrated to Canada from Italy and faced discrimination, which has contributed to making DEI a big part of her work.

We spoke with Cristina about her work at UPS and how the organisation has changed since she started. Cristina was one of the first members when a women’s leadership group was established at UPS. She also led the way in building diverse teams. She believes that hiring diverse teams has a direct impact on financial performance, as well as offering many other benefits. And that a diverse team can be achieved while still hiring the best people for the job.

We also spoke about:

  • The importance of representing the people that your business is serving
  • Delivering to the employee as well as the employer
  • UPS’s delivery of over 1 billion Covid vaccines
  • How UPS is tackling ESG aspects of logistics
  • The 5th annual Rise & Lead Women Summit
  • Cristina’s passion for helping people find their voice and bring their talents to the table was clear from our conversation.

    Listen

    Spotify

    Apple Podcasts

    Learn More

    www.riseandleadwomen.com

    Diversely

    Diversely on LinkedIn

    Connect

    Christina Falcone on LinkedIn

    Helen McGuire on LinkedIn

    Editing by Joe Crow - The Audio Pro

    ...more
    View all episodesView all episodes
    Download on the App Store

    The D&Igest: Diversity & Inclusion at workBy Helen McGuire