We talk about dollar stores, dogs and babies, the new Helpspot release, support contracts, requiring a credit card at signup, pricing and recurring billing, info-products, SaaS being unsatisfying, digging new holes, the point of growing, all software going to zero.

• Helpspot – Ian’s helpdesk product.
• Snappy – Ian’s newest product.
• Uberdeck – Andrey’s mobile-app marketing product.
• Stripe – payment processing service.
• Star Trek Generations
• Ian’s “all software is going to $0.00” theory
• Edge of My Seat – Perch, Rachel Andrew, Drew McLellan
• Rachel Andrew on Bootstrapped.fm
• SupportOps.co – Chase Clemons
• Chase Clemons on Bootstrapped.fm
• So You Want To Be A Wall Street Programmer? – Andrey’s Book
• Ian’s newsletter
• SuccessfulSoftware.net – Andy Brice
• Andy Brice on Bootstrapped.fm

Discuss this episode with other bootstrappers in the forums.