Hayley Buonopane joins us this week to talk about feedback, and its role in performance management. We learn how to deliver effective feedback, and discuss the merits of various feedback models, including top down, peer-to-peer, and even delivering feedback to the C-level. Here are three takeaways from this week's episode.

• feedback is crucial for engaging and retaining employees


• what you say is important, but more important is how you say it


• Develop the feedback skills of your management and leaders

Thanks for listening!