Unbox Your H.E.A.R.T.-Potential

#25 The H.E.A.R.T. of the Team: Resolving Conflict and Building Connection


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In this episode, leadership coach and culture development expert Kat shares her framework for building thriving teams by leveraging what she calls H.E.A.R.T.potential.

Kat shares personal stories and professional insights on how to navigate conflict and build genuine connection by understanding the unique values, interests, and experiences that each person brings to the table. She provides a practical framework for leaders to approach team conflicts with curiosity and acceptance, focusing on aligning individual strengths with project goals.


You'll learn how to move past generational labels and address workplace tension by asking open-ended questions, fostering candid communication, and creating a culture where people feel empowered to contribute authentically. Kat's approach is a powerful reminder that by embracing diversity and focusing on what unites us, we can build stronger, more cohesive, and more motivated teams.


Things to Reflect + Act on:

- How often do you let your team members reflect on what unique abilities they each bring to the table?

- In conflict - have you ever leveraged your brand to create cohesion? For example, at Max Musterman, Inc we value Team Work (these are the behaviors that demonstrate this value); what are the unique abilities each of you brings to the table to make our organizational value come alive?

- Sally and Timmy have trouble working together - engage in a conversation about different values. Does one honor speed, and one details when it comes to decision-making - help them see this difference, and help them build a bridge


If you want support and guidance in conflict resolution, leadership, or team cohesion, send Kat an email to [email protected] and see if you are a good team to work together!


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Unbox Your H.E.A.R.T.-PotentialBy Katharina Stuerzl