We started with "purpose" and we learned to keep this concept front and center. Now, we're transitioning to "performance." Today I present to you, The Performance Panel. Snappy Nation ("Snappation" for short)... You've listened. You've responded. You've taken the time to record your questions on our website, and we're by golly gonna take the time to answer them! We're treating you to another 45-minutes of ear candy as you listen to Dr. "Let it Flow's" silky smooth voice along with myself, and a FIRST-TIME guest on the The Make it Snappy Productivity Show, Mr. Ky Phan. What's cool about Ky, is that he plays off his name almost as much as I do with mine. Whereas I might make "Snapp" decisions, he makes "Ky" choices! Ky Phan is The Manager of Continuous Improvement for a major Fortune 500 manufacturing Company located throughout Central Florida, North & South America and other parts of the WORLD…he's got a ton of LEAN/SIX SIGMA expertise and he shares it beautifully in this episode. Ky REALLY steps it up on the technical knowledge front so I found it to be a really cool and interesting, FLOWING dynamic within The Performance Panel for this episode. If you LIKE this Q&A format and you have ANY QUESTIONS AT ALL about productivity, head on over to makeitsnappyshow.com/question and record your question for us to answer via our panel NEXT month by going to http://makeitsnappyshow.com/question. I'm sure you'll enjoy our FEATURED episode of The Make it Snappy Productivity Show, with The Performance Panel.