During our CXNext Event in Boston I had the chance to sit down with <a href= "https://www.linkedin.com/in/mariyayao/">Mariya Yao</a>, CTO at <a href= "https://www.metamaven.com/">Metamaven</a> and Founder of <a href= "https://www.topbots.com/">TOPBOTS</a>. She had just given an excellent presentation, so I wanted to invite her onto the <a href= "https://podcasts.apple.com/us/podcast/ai-irl/id1450278452"> AI:IRL</a> podcast to talk a little bit more about AI. In this episode, Mariya talks about what executives need to know to begin tackling machine learning.

During our CXNext Event in Boston I had the chance to sit down with Mariya Yao, CTO at Metamaven and Founder of TOPBOTS. She had just given an excellent presentation, so I wanted to invite her onto the AI:IRL podcast to talk a little bit more about AI. In this episode, Mariya talks about what executives need to know to begin tackling machine learning.

During our CXNext Event in Boston I had the chance to sit down with <a href="https://www.linkedin.com/in/mariyayao/" rel="noopener noreferrer">Mariya Yao</a>, CTO at <a href="https://www.metamaven.com/" rel="noopener noreferrer">Metamaven</a> and Founder of <a href="https://www.topbots.com/" rel="noopener noreferrer">TOPBOTS</a>. She had just given an excellent presentation, so I wanted to invite her onto the <a href="https://podcasts.apple.com/us/podcast/ai-irl/id1450278452" rel="noopener noreferrer"> AI:IRL</a> podcast to talk a little bit more about AI. In this episode, Mariya talks about what executives need to know to begin tackling machine learning.

25. What Executives Need to Know About AI w/ Mariya Yao

CXNext is a podcast dedicated to unlocking your full CX potential and rethinking how we engage customers. If you’re a leader in the industry looking to gain expert insight and catalyze action, this is the podcast for you. By fostering a growing community built around CX excellence, our goal is to redefine the future of engagement together. 

Episodes will feature topics like: customer experience (CX), employee engagement, omni-channel engagement, AI self service, agent productivity and more.

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CXNext is a podcast dedicated to unlocking your full CX potential and rethinking how we engage customers. If you’re a leader in the industry looking to gain expert insight and catalyze action, this is the podcast for you. By fostering a growing community built around CX excellence, our goal is to redefine the future of engagement together. Episodes will feature topics like: customer experience (CX), employee engagement, omni-channel engagement, AI self service, agent productivity and more.

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25. What Executives Need to Know About AI w/ Mariya Yao

25. What Executives Need to Know About AI w/ Mariya Yao