Just like last week, this special episode of Top Floor comes to you from the Loading Dock at HITEC in San Antonio. A huge thank you to HFTP for hosting us at the hospitality industry's premier technology conference and for creating the opportunity to capture these unforgettable moments.

Aimee George, Aimee Inc. — The guest room mix-up that turned into every hotel manager's nightmare. Ryan Brough, Hapi — The celebrity rider that sent a hotelier sprinting to Macy's. Tracee Nalewak, URVenue — Why enforcing a Vegas day club dress code is nobody's favorite job. Sara Murray, Mermaid International — The hotel snake story everyone thought was an urban legend... until it wasn't. Dylan Mingard, HM Alpha — The eight-foot python that became an unforgettable houseguest. Tanya Pratt, Oracle Hospitality — The data migration that accidentally double-booked 50 hotels at 2 a.m. Martin Chevalley, Enspire — The flooded hotel that kept guests informed—and the surprise VIP spotted behind the scenes.

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Next year's HITEC [link to https://www.hitec.org/about-hitec/future-locations] will be held in Orlando June 28 - July 1. Hope to see you there!!!

Connect with our storytellers:

Aimee George, Aimee Inc. https://www.linkedin.com/in/aimeegeorge/

Ryan Brough, Hapi https://www.linkedin.com/in/ryanmbrough/

Tracee Nalewak, UrVenue https://www.linkedin.com/in/traceenalewak/

Sara Murray, Murmaid International https://www.linkedin.com/in/saramurraysales/

Dylan Mingard, HM Alpha https://www.linkedin.com/in/dylan-mingard-9217492a/

Tanya Pratt, Oracle Hospitality https://www.linkedin.com/in/pratttanya/

Martin Chevalley, Innspire https://www.linkedin.com/company/innspire-ai/

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